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Overview All MIR articles

Author Title Issue Keywords
Anja Lambrecht and Bernd SkieraMANAGING YOUR CUSTOMER’S TARIFF CHOICE: WHAT TO DO WHEN YOUR CUSTOMERS PAY TOO MUCHGfK Marketing Intelligence Review,Vol. 1,No. 1, pp. 16-23
Robert Palmatier, Srinath Gopalakrishna and Mark HoustonHOW COMPANIES CAN MEASURE THE SUCCESS OF THEIR RELATIONSHIP MARKETING INVESTMENTSGfK Marketing Intelligence Review,Vol. 1,No. 1, pp. 24-35
Joachim BüschkenHOW DATA ENVELOPMENT ANALYSIS REVEALS BRAND ADVERTISING EFFICIENCYGfK Marketing Intelligence Review,Vol. 1,No. 1, pp. 36-45
Bert Weijters, Maggie Geuens and Niels SchillewaertRESPONSE STYLES AND HOW TO CORRECT THEMGfK Marketing Intelligence Review,Vol. 1,No. 1, pp. 44-53Cross-mode Surveys, Response Styles, Online Research, RIRSMACS
Martin Natter, Thomas Reutterer and Andreas MildDYNAMIC PRICING SUPPORT SYSTEMS FOR DIY RETAILERS: A CASE STUDY FROM AUSTRIAGfK Marketing Intelligence Review,Vol. 1,No. 1, pp. 46-53
Ravi Dhar, Joel Huber and Uzma KhanCREATING SHOPPING MOMENTUMGfK Marketing Intelligence Review,Vol. 1,No. 1, pp. 8-15
Raquel Castaño, Mita Sujan, Manish Kacker and Harish SujanPREPARING FOR THE ADOPTION OF THE NEW ARRIVALGfK Marketing Intelligence Review,Vol. 1,No. 2, pp. 16-23Innovation Management, New Products, Preannouncements, Roll-Out, Communication Strategies, Construal Theory
Rebecca W. Hamilton and Joydeep SrivastavaWHEN 2+2 IS NOT THE SAME AS 1+3: UNDERSTANDING CUSTOMER REACTIONS TO PARTITIONED PRICESGfK Marketing Intelligence Review,Vol. 1,No. 2, pp. 24-31Pricing Systems, Price Partitioning, Price Perception, Price Sensitivity
V. Kumar, R. Venkatesan and Bharath RajanIMPLEMENTING PROFITABILITY THROUGH A CUSTOMER LIFETIME VALUE MANAGEMENT FRAMEWORK GfK Marketing Intelligence Review,Vol. 1,No. 2, pp. 32-43Customer Relationship Management, Customer Lifetime Value, Return on Marketing Contacts
Lerzan Aksoy, Bruce Cooil, Christopher Groening, Timothy L. Keiningham and Atakan YalcinDOES CUSTOMER SATISFACTION LEAD TO AN INCREASED FIRM VALUE? GfK Marketing Intelligence Review,Vol. 1,No. 2, pp. 8-15Customer Satisfaction, Firm Value, Marketing Metrics
Homburg, Christian; Totzek, Dirk; Droll, MathiasAll customers are equal but some are more equal. Should Firms Prioritize Their Customers?GfK Marketing Intelligence Review,Vol. 2,No. 1, pp. 16-25Customer Relationship Management, CRM, Sales Management, Profit Management
Trusov, Michael; Bucklin, Randolph E.; Pauwels, KoenDo you want to be my "friend"? MONETARY VALUE OF WORD-OF-MOUTH MARKETING IN ONLINE COMMUNITIESGfK Marketing Intelligence Review,Vol. 2,No. 1, pp. 26-33WOM, Word-of-Mouth, Referrals, Communication Strategy, Winning New Customers, Internet, Social Networks
Verhoef, Peter C.; Leeflang, Peter S. H.Getting marketing back into the boardroom: The influence of the marketing department in companies todayGfK Marketing Intelligence Review,Vol. 2,No. 1, pp. 34-41Marketing Function, Cooperation, Market Orientation, Marketing Capabilities, Business Performance
Thorsten Wiesel, Bernd Skiera and Julian VillanuevaMY CUSTOMERS ARE BETTER THAN YOURS! ON REPORTING CUSTOMER EQUITYGfK Marketing Intelligence Review,Vol. 2,No. 1, pp. 42-53Customer Management, Customer Equity, Customer Equity Statement, Customer Equity Flow Statement
Tellis, Gerald J.; Yin, Eden; Niraj, RakeshDoes Quality Win? Competing Against an Entrenched Market-Leader in High-Tech MarketsGfK Marketing Intelligence Review,Vol. 2,No. 1, pp. 8-15Competition, Product Quality, Network Effects, Market Evolution, Market Leadership, Market Efficiency, Computer Industry
Henderson, Ty; Arora, NeerajDoing well while doing good. Linking a social cause to product promotions: Why it Works and How to Make it More EffectiveGfK Marketing Intelligence Review,Vol. 2,No. 1, pp. 9-15Cause Related Marketing, Product Promotion, Price Promotion, Embedded Promotion
Gill, TripatCall. Mail. Shoot. Listen. Play. But What Functionalities Add Real Value in Convergent Products?GfK Marketing Intelligence Review,Vol. 2,No. 2, pp. 16-25Product Innovations, Convergent Products, Product Features, Consumer Value, Consumption Goals, Utilitarian, Hedonic
Franke, Nikolaus; Keinz, Peter; Steger, Christoph J.Customization: A Goldmine or a Wasteland?GfK Marketing Intelligence Review,Vol. 2,No. 2, pp. 26-33Individualization, Mass Customization, Segmentation, Innovation, Design, Customer Integration
Becker, Jan U.; Greve, Goetz; Albers, SönkeLeft Behind Expectations - How to Prevent CRM Implementations from FailingGfK Marketing Intelligence Review,Vol. 2,No. 2, pp. 34-41Customer Relationship Management, CRM Implementation, CRM Process, CRM Success, Customer Life cycle
O' Sullivan, Don; Abela, Andrew V.Proving Marketing Success Pays Off! Marketing Performance Measurement and its Effects on Marketing’s Stature and Firm SuccessGfK Marketing Intelligence Review,Vol. 2,No. 2, pp. 42-49Marketing Function, Marketing Abilities, Marketing-Accounting, Performance Measurement
Raghuram Iyengar, Christophe Van den Bulte, John Eichert, Bruce West and Thomas W. ValenteHOW SOCIAL NETWORKS AND OPINION LEADERS AFFECT THE ADOPTION OF NEW PRODUCTSGfK Marketing Intelligence Review,Vol. 3,No. 1, pp. 16-25Word-of-Mouth, Opinion Leadership, Social Networks, Product Innovations, Network Marketing
Yany Grégoire, Thomas M. Tripp and Renaud LegouxWHEN YOUR BEST CUSTOMERS BECOME YOUR WORST ENEMIES: DOES TIME REALLY HEALl ALL WONDS?GfK Marketing Intelligence Review,Vol. 3,No. 1, pp. 26-35Customer Relationship Management, Service Failure-Recovery, Customer Revenge, Customer Avoidance, Online Public Complaining
Felix Eggers and Henrik SattlerPREFERENCE MEASUREMENT WITH CONJOINT ANALYSIS OVERVIEW OF STATE-OF-THE-ART APPROACHES AND RECENT DEVELOPMENTS GfK Marketing Intelligence Review,Vol. 3,No. 1, pp. 36-47Preference Measurement, Conjoint Analysis, CBC, ACA, HILCA, ACBC, HIT-CBC
Jonah Berger, Alan T. Sorensen and Scott J. RasmussenCOMMON “WiISDOM” PUT TO THE TEST: BAD NEWS CAN BE GOOD NEWS SOMETIMESGfK Marketing Intelligence Review,Vol. 3,No. 1, pp. 48-53
Darren W. Dahl, Kathleen D. Vohs and Jaideep SenguptaCOMMON “WiISDOM” PUT TO THE TEST: SEX IN ADVERTISING ONLY ON MARS AND NOT ON VENUS?GfK Marketing Intelligence Review,Vol. 3,No. 1, pp. 54-57
Interview by Sunil GuptaMIR TALKS TO STAN STHANUNATHAN, VICE PRESEDENT OF MARKETING STRATEGY AND INSIGHTS, COCA-COLA COMPANYGfK Marketing Intelligence Review,Vol. 3,No. 1, pp. 58-64
Alexander ChernevWHEN MORE IS LESS AND LESS IS More: THE PSYCHOLOGY OF MANAGING PRODUCT ASSORTMENTSGfK Marketing Intelligence Review,Vol. 3,No. 1, pp. 8-15Keywords: Assortments, Assortment Choice, Product Choice, Consumer Decision Making, Consumer Preferences, Consumer Behavior
Ely Dahan, Arina Soukhoroukova and Martin SpannPREFERENCE MARKETS IN NEW PRODUCT DEVELOPMENTGfK Marketing Intelligence Review,Vol. 3,No. 2, pp. 16-25Product Testing, New Product Development, Virtual Stock Markets, Product Design, Preference Markets, Information Markets, Scalable Market Research
Laurens Sloot and Peter VerhoefReducing Assortments without Losing Business KEY LESSONS FOR RETAILERS AND MANUFACTURERSGfK Marketing Intelligence Review,Vol. 3,No. 2, pp. 26-33Assortments, Assortment Reduction, Delisting, Consumer Decision Making, Category Management, Shopping Behavior
Felicitas M. Morhart, Walter Herzog and Torsten TomczakTurning Employees into Brand Champions: LEADERSHIP STYLE MAKES A DIFFERENCEGfK Marketing Intelligence Review,Vol. 3,No. 2, pp. 34-43Corporate Branding, Service Brand, Transformational Leadership, Frontline Employees, Social Identity
Nukhet Harmancioglu, Amir Grinstein and Arieh Goldman SHOULD TOP MANAGEMENT GET INVOLVED IN MARKET INFORMATION COLLECTION EFFORTS?GfK Marketing Intelligence Review,Vol. 3,No. 2, pp. 44-49Market Information, Top Management Teams, Customer Orientation, Business-to-Business Marketing
Agnieszka Wolk and Christine EblingDifferent Channel – Different Price? INVESTIGATING THE PRACTICE OF MULTI-CHANNEL PRICE DIFFERENTIATIONGfK Marketing Intelligence Review,Vol. 3,No. 2, pp. 50-53Price Differentiation, Multi-Channel Pricing
Mavis T. Adjei, Stephanie M. Noble and Charles H. NobleWhat’s Your Experience With … ? C2C Communication Helps Sell Your ProductsGfK Marketing Intelligence Review,Vol. 5,No.1, pp. 12-18C2C (Customer-to-Customer) Communication, Online Brand Communities, WOM (Word-of-Mouth), Social Media
Jonah Berger and Katherine L. MilkmanEmotion and Virality: What Makes Online Content Go Viral?GfK Marketing Intelligence Review,Vol. 5,No.1, pp. 14-23Viral Marketing, Word-of-Mouth, Social Transmission, Emotions, Online Content
Ashish Sood and Gerard J. TellisDemystifying Disruption: On the Hazard of Being Replaced by New TechnologyGfK Marketing Intelligence Review,Vol. 5,No.1, pp. 24-30New Technology, Innovation, Technology Disruption, Substitution Competition, Obsolescence, Market Entry Strategy
Timothy B. Heath, Devon DelVecchio and Michael S. McCarthyLine Extension Asymmetry: Higher Quality Line Extensions Help, Lower Quality Extensions Do Only a Little HarmGfK Marketing Intelligence Review,Vol. 5,No.1, pp. 31-37Brand Management, Line Extensions, Product Lines, Brand Evaluations
Jan R. Landwehr, Aparna A. Labroo and Andreas HerrmannGut Liking for the Ordinary: How Product Design Features Help Predict Car Sales GfK Marketing Intelligence Review,Vol. 5,No.1, pp. 38-43Product Design, Processing Fluency, Aesthetic Liking, Car Sales, Visual Prototypicality, Visual Complexity, Image Morphing
Managerial Summary by GfK-MIRMotivating Salespeople to Sell New Products: What Makes Them Try Harder to Spur on Sales?GfK Marketing Intelligence Review,Vol. 5,No.1, pp. 44-48Sales Force, B2B Marketing, New Products, Sales Management, Motivation, Managerial Influence
Managerial Summary by GfK-MIRBuy One, Get One Free: How Framing Sales Promotions Affects the Whole Shopping Basket GfK Marketing Intelligence Review,Vol. 5,No.1, pp. 49-52Shopping Behavior, Retail Promotions, Shopper Marketing, Couponing
Philipp Schmitt, Bernd Skiera and Christophe Van den BulteDo Referral Programs Increase Profits?GfK Marketing Intelligence Review,Vol. 5,No.1, pp. 8-11Customer Referral Programs, Customer Acquisition, WOM (Word-of-Mouth), Customer Management, Loyalty, Customer Value
Van Ittersum, Koert; Joost M. E. Pennings, Brian WansinkTrying Harder and Doing Worse: How Grocery Shoppers Track In-Store SpendingGfK Marketing Intelligence Review,Vol.2,No. 2, pp. 50-51Shopping Behavior, Budget Shoppers, In-store Spending Behavior, Mental Computation, Basket Estimation, Retail Price Setting, Odd Prices
Lopo L. Rego, Matthew T. Billett and Neil A. MorganThe “Risky” Side Of Brand Equity: HOW BRANDS REDUCE CAPITAL COSTSGfK Marketing Intelligence Review,Vol.3,No.2, pp. 8-15Consumer-Based Brand Equity, Firm Risk, Firm Returns, Shareholder Value, Marketing–Finance Interface
Thales Teixeira, Michel Wedel and Rik PietersTo Zap or Not to Zap: HOW TO INSERT THE BRAND IN TV COMMERCIALS TO MINIMIZE AVOIDANCEGfK Marketing Intelligence Review,Vol.4,No.1, pp. 14-23TV Advertisement, Zapping, Commercial Avoidance, Branding, Attention, Pulsing
Blair Kidwell, David M. Hardesty, Brian R. Murtha and Shibin Sheng A CLOSER LOOK AT EMOTIONAL INTELLIGENCE IN MARKETING EXCHANGEGfK Marketing Intelligence Review,Vol.4,No.1, pp. 24-31Emotional Intelligence, Marketing Exchange, Cognitive Ability, Sales Performance, Measurement Scale
Ralf van der Lans, Gerrit van Bruggen, Jehoshua Eliashberg and Berend WierengaSeeding a Message to Harvest Reach PREDICTING AND OPTIMIZING THE SPREAD OF ELECTRONIC WORD-OF-MOUTHGfK Marketing Intelligence Review,Vol.4,No.1, pp. 32-41Online Marketing, Viral Marketing; Word-of-Mouth, Reach, Branching Processes; Forecasting; Markov Processes
Klaus M. Miller, Reto Hofstetter, Harley Krohmer, and Z. John ZhangMeasuring Consumers’ Willingness to Pay WHICH METHOD FITS BEST?GfK Marketing Intelligence Review,Vol.4,No.1, pp. 42-48Market Research, Pricing, Demand Estimation, Willingness to Pay, Hypothetical Bias
Marc Fischer, Sönke Albers, Nils Wagner and Monika FrieDynamically Allocating the Marketing Budget HOW TO LEVERAGE PROFITS ACROSS MARKETS, PRODUCTS AND MARKETING ACTIVITIES GfK Marketing Intelligence Review,Vol.4,No.1, pp. 50-59Marketing Budget, Optimization, Resources, Allocation, Case Study
Hans Haans and Els GijsbrechtsTo Close or not to Close? ASSESSING THE IMPACT OF OUTLET CLOSURES ON RETAIL CHAINSGfK Marketing Intelligence Review,Vol.4,No.2, pp. 16-23Outlet Closure, Store Switching, Store Format Choice
Koert van Ittersum and Fred M. FeinbergI Will … Sooner or Later PREDICTING WHETER AND WHEN CONSUMERS INTEND TO ADOPT NEW TECHNOLOGIESGfK Marketing Intelligence Review,Vol.4,No.2, pp. 24-28
Off-The-Shelf or Tailored to Your Needs: IS CUSTOMIZATION ALWAYS SUPERIOR?GfK Marketing Intelligence Review,Vol.4,No.2, pp. 29-31
Harald J. van Heerde, Shuba Srinivasan and Marnik G. DekimpeSibling Rivalry: ESTIMATING CANNIBALIZATION RATES FOR INNOVATIONSGfK Marketing Intelligence Review,Vol.4,No.2, pp. 32-41Innovation Management, Product Introduction, Cannibalization, Category Management, Line Extension, Response Models, Time Series Analysis, Dynamic Linear Models
John Roberts, Peter Danaher, Ken Roberts and Alan SimpsonJetstar Airways HOW MODELING GUIDED THE BRAND MIGRATION STRAREGY OF A LOW-COST CARRIERGfK Marketing Intelligence Review,Vol.4,No.2, pp. 42-51Positioning, Price Competition, Segmentation, Bayesian Statistics, Airline Marketing
Andrea Godfrey Flynn, Kathleen Seiders and Glenn B. VossWhen Is Enough Enough? BALANCING ON THE FINE LINE IN MULTICHANNEL MARKETING COMMUNICATIONSGfK Marketing Intelligence Review,Vol.4,No.2, pp. 8-15Multichannel Communication, Communication Mix, Direct Marketing, Relationship Management, Customer Reactance, Customer Repurchase